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Willoughby ] Eastlake ] Willowick ]
[Willoughby Hills] [Administrative Offices]

   Artists Drawing of Willoughby Library   Artisits Drawing of Eastlake Library  

 Artists Drawing of Willowick Library Artists Drawing of Willoughby Hills Community Center and Library

 

Mission Statement

 

The Willoughby-Eastlake Public Library serves the seven communities of Eastlake, Lakeline, Timberlake, Waite Hill, Willowick, Willoughby and Willoughby Hills by providing convenient access to traditional reading materials and modern technological resources.  We encourage lifelong learning; offer training and programming that is relevant to today’s world and function as a center for intellectual and cultural activities.  Our staff is courteous, knowledgeable and dedicated to the idea that good libraries contribute to a high quality of life.

 

Vision Statement

 

The Willoughby-Eastlake Public Library envisions a Library of the Future:

 

·        Where challenges of the new millennium are met and problems solved

·        Where advancements in technology are accepted and skills mastered

·        Where programming serves the needs of our patrons

·        Where partnerships are established with schools, businesses and government

·        Where information and resources are shared with other libraries

·        Where good citizenship is encouraged

·        Where cultural diversity is celebrated

·        Where intellectual freedom is fostered

·        Where a comfortable environment is provided for all

 
Code of Service

 

Our customers are our number one priority.  We provide service in a timely, efficient and organized manner.  All customers are entitled to be treated with dignity, respect, fair treatment and equal access to resources.  We believe the staff should be friendly and approachable people willing to listen, exercise flexibility and sound judgment, and go the extra mile.  Our trained and knowledgeable staff are dedicated to providing assistance, instruction, and information that is specific to the needs of the individual.

 


 

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